Cancellation / Refund Policy

At InfinityHub, our products, subscriptions, licenses, and professional services are provided based on the plan, service scope, or agreement selected at the time of purchase or engagement. Please review the applicable plan, subscription, proposal, or Statement of Work carefully before making a payment.

Effective date: 7 September 2026 5 sections ~3 min read

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01

Non-Refundable Payments

Payments made for InfinityHub products, software subscriptions, licenses, setup charges, and completed professional services are non-refundable.

Once a subscription or license has been activated, cancellation will not entitle the customer to a full or partial refund for the remaining or unused subscription period.

Note: Payments made for completed development work, project milestones, or services already delivered are also non-refundable.
02

Cancellation & Non-Renewal

  • Customers may choose not to continue their product subscription or license by simply not renewing it at the end of the current subscription period.
  • InfinityHub subscriptions and licenses do not renew automatically. Customers must manually renew their subscription or license to continue using the applicable product or service.
  • Cancellation or non-renewal does not result in a refund for the remaining validity period of an active subscription or license.
  • For professional services and custom projects, cancellation terms will be governed by the applicable proposal, Statement of Work, or service agreement.
03

Suspension & Termination

InfinityHub reserves the right to suspend, restrict, or terminate access to its products or services, either temporarily or permanently, in cases including:

  • Suspicious, fraudulent, abusive, or unlawful activities.
  • Violation of applicable Terms & Conditions or usage policies.
  • Non-payment or delayed payment of applicable fees.
  • Misuse of InfinityHub products or services.
  • Requirements or directions from law enforcement or government authorities.
Note: Suspension or termination resulting from a violation of our Terms & Conditions or applicable laws does not entitle the customer to a refund.
04

Payment Issues

If a payment is processed more than once for the same product, subscription, or service due to a technical or payment-processing error, please contact our support team with the relevant transaction details. We will review the payment and take appropriate action where applicable.

05

Contact Us

If you have any questions or concerns regarding this Cancellation / Refund Policy, please contact us: